Exceeding the Modern Day Consumers Needs & Expectations in Delivery
You set yourself apart from the rest of the competition and make a great first impression with you customers when you offer a specialty delivery option that not only meet the demands of today’s consumers but exceeds their expectations as well. When you partner with Point2Point for your White Glove Delivery services, together we ensure that your customers will remember you and return again for their next furniture and household goods purchase.
How Does Our White Glove Delivery Service Work?
EFFICIENT RECEIVING & MULTI-POINT INSPECTION
When we receive an order our trained team follows our tried and true multi-point inspection process, and we contact our customers to confirm receipt of freight. We efficiently coordinate all of the logistics and provide quick solutions to freight issues, damages or partial shipments. Ultimately, we schedule delivery with the end-customer when the timing is right for them.
EXTREME CAUTION & CARE WITH PADDING & PROTECTING
With our White Glove Delivery service, once we have completed our multi-point inspection process, our team takes extreme caution and extra care by appropriately padding and protecting items and adding extra protection where necessary to ensure the items being delivered arrive safely to their final destination.
30 MINUTE CALL AHEAD & CAREFUL ARRIVAL
We understand that time is valuable, so we give customers a call 30 minutes prior to arrival. Upon arrival, our professionally trained delivery crews assess the location for potential issues prior to unloading. They are very careful when moving items to ensure they arrive exactly the way they left the warehouse.
FINAL PLACEMENT & CLEAN UP WITH A WHITE GLOVE TOUCH
Furniture and household goods are placed exactly where the end-customer wants them in their home or location with a White Glove touch. Prior to our professional delivery crew leaving the delivery location, they will clean up the area, remove and dispose of any unwanted items or furnishings.
With Point2Point White Glove Delivery service, your customers will not have to lift a finger when their furniture and goods are delivered. The moment our professional team has completed our delivery service, your customers will have the opportunity to immediately enjoy their new purchase!